By placing a group order, you agree to the following terms and conditions:
Order Submission & Processing
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Group orders must be placed in groups of ten or more to qualify for a 10% discount.
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For accurate processing, each group order requires a completed order form. Please ensure all information is accurate and complete.
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To facilitate communication and organization, please designate a single contact person responsible for collecting orders, payments, and liaising with our team.
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Each garment is made to order and locally handcrafted by a small team. Due to this, standard sizes and regulation colors typically ship within 8-10 weeks.
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Custom sizes, special colors, and orders placed during high volume periods may take up to 15 weeks to ship.
Sizing and Modifications
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To ensure proper fit and minimize errors, selecting a size from our provided size guide is mandatory. Alternatively, for custom sizing, please provide accurate measurements as per our specifications.
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Please note that any changes or modifications to your order are not permitted after the deposit is received.
Deposit
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To streamline the process, we require two separate transactions: a deposit of 50% upfront and the remaining balance upon order completion. We cannot accept multiple or separate transactions for either payment.
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Please note that your deposit may be reflected as a discount on your order, but the deposit is not an actual discount.
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Fulfilled orders that are not fully paid for within 30 days will be canceled.
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Deposits are non-refundable.
Payment
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Due to processing costs, credit card payments are not accepted for group orders. We kindly request payments via Cash App, Zelle, or Venmo.
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We reserve the right to refuse any payment method or to cancel any order for any reason.
Returns, Exchanges, and Refunds
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All sales are final. Returns, exchanges, or refunds are only allowed in the case of a manufacturing defect.
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Once an order and a deposit are received, we are not able to guarantee that we can make a change to the order, including cancellation.
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Incorrect color, size, or missing items must be reported within 5 days of delivery.
Shipping
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All group orders will be shipped to a single designated address. Please double-check the address for accuracy and completeness to avoid delays.
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We are not responsible for any delays caused by the shipping carrier.
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Please reach out to us directly regarding international shipping.
Other Policies
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We reserve the right to change our policies at any time without notice. Updated policies will be reflected on our website.
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If you have any questions or require further clarification regarding our group order process, please feel free to contact us.
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By placing an order, you agree to our policies.
Updated and effective February 2024.